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by manish_gill 454 days ago
If people are still coming up with you for questions that the docs answer, then the docs are not discoverable. Nobody is going to sit through hours of docs to find that one small thing they are interested in knowing the answer to _right now_.

LLMs can solve this to some extend now tbh.

2 comments

As I said, people doing this aren't interested in looking for an answer. They're interested in making their problem someone else's problem. An AI agent doesn't solve this.
Insofar as "the problem" is sifting through pages and pages of documentation to find the relevant information for an answer, I think that current-day LLMs are actually quite capable at this.
Before needing an LLM for it, they might want to ensure their doc system is using a search system that actually works. There's too many doc-focused templates / apps that have the worst search possible.