[closewith]

Home assistant is a nightmare to set up. Even with their hardware, you need to learn a whole new vocabulary and God help you if you stay off the happy path.

If HA (which is a wonderful project) is your example of usable OSS software, then your bar is set lightyears away from what actual consumers need.

[zettabomb]

At no point did I say it's usable by the average, non-tech-inclined user. I said it's getting much better, quickly. It absolutely still needs work to replace something like Amazon or Google have.