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Slacking, career goals/development, and mgmt pressure in corporate analytics
3 points by yet-another-guy 462 days ago
I'm a PhD in computer science with 10+ years of experience. Work in a bank in financial crime, at the intersection of AI/ML development and model risk management. I'm at the top of the individual contributor ladder, but I'm feeling stuck. I'm still expected to deliver concrete hands-on work, but I believe that my strengths lie in management, mentorship, and strategy.

The problem is, things where I think I have the largest impact are mostly "fluffy" - I advise, guide, and educate colleagues all throughout the org (especially leaders), but I don't have direct reports or a budget to manage. I'm de-facto an executive advisor with a great (compared to my environment of course) understanding in math/statistics/data science and the fincrime application field. I can easily relate to SVPs/directors and make them understand cost/risk tradeoffs. The good ol' "analytics translator", with now enough experience and projects under the belt to see where things are going. Been here, done that, if we do this that will happen and such.

I'm fairly certain though that a few middle managers in my org flagged me as a slacker, because I don't really produce tangible outputs: if it's not code or a word/ppt, or at least "drive meetings" it doesn't exist. What I do actually is define desirable outcomes and steer/mentor others into how to achieve them. And don't get me wrong, I'm not exactly the type that eagerly rolls up its sleeves and powers through general incompetence pulling off 70+h work weeks to be the "one-man-army" that rock-stars whatever you throw at them. I'm mentally a lot past that phase in my career, I'm just not interested in doing that type of work anymore, and haven't been really done it in the last 4-5 years apart from sporadic self-contained prototypes or one-of ad-hoc analyses. I want to focus on high-level thinking, innovation, and leadership. A great number of my peer ICs see me as a role model and find my talks/way to relate to senior management inspiring. So I'm probably not just coming up with all of this myself, or I'm just naturally good at selling snake oil: after all, in the land of the blind, the one-eyed man is king.

I'm now getting hard-pressed to formulate concrete goals/deliveries as apparently being "just accountable" accountable for successful outcomes while delegating responsibility is not enough. Ideally, I'd measure my impact through org-wide metrics, but it's hard to attribute specific results to my efforts as someone with a well-defined reporting line would. These concrete tasks management all talks about are just not fulfilling, and make me feel like I'm wasting my potential and expertise. I'm getting strong pushback on this "achieve impact through others" that I feel the bread and butter when you transition to more experienced levels, it's seen as not enough if not outright "stealing impact", and has to be supplemented by "things you actually do". I like my current (of course self-defined) advisor role, but I just don't know how to measure impact and state concrete goals/deliveries a way that doesn't make me lose my mind.

Maybe I'm just suffering from an identity crisis where I'm not really an IC but also not a PM, maybe it's impostor syndrome, maybe it's just impostor/slacker full stop. I'm interested to hear from others who have been in a similar career trajectory and/or got experienced similar challenges.

2 comments

Find somewhere else that better values the less quantifiable ways you contribute?
That is always option #1, if only it was this easy. 3+ years now and countless applications later I'm still in search of this somewhere else. All I got is bait and switches in places where they just want a one man army or "can't see how you can do this if you don't have management experience" (i.e., direct reports, of which i have a whooping zero)

In the meantime, I guess I have to thrive here.

Just another IC here but I've seen middle managers just bureaucratize an existing process for their benefit. Something like: a) identify a process that is working well/delivering results b) insert a reporting procedure/step for everyone to now follow on the process (e.g. Google Forms) c) manager then builds a weekly report on reporting data collected d) manager circulates their report up/down the org to show their value as part of successful process e) bonus: internally tout the innovative new reporting process as a big win and highlight the 100% adoption rate achieved

So, if all these "colleagues all throughout the org" come to you, you could potentially put in place a request process to document and report on all these interactions and what you delivered. So your metrics are the number of requests you handle and the "successful outcomes" are just fulfilling those requests. In short, document everything. Lot's of unnecessary busywork to gatekeep your access? Yes, but there's your "tangible output".

Interesting perspective on this beaurocratization of existing processes. Seems way an overkill, but if it gets into the so-beloved quantitative aspect of impact it can work I suppose. In my context, I'm not sure that the interactions I have are so structured that I can basically run a "ticket center" with a log of all small help I give around. Also, it's a bit unpredictable and if I'm just reached out occasionally it becomes hard to commit into a metric like "x tickets per quarter".