[CoffeeOnWrite]

> probably learning from Whole Foods.

Oddly our local Whole Foods, is just a couple years old, and has very poor self check-outs. They error out on random bar codes and stop until a human staff member unlocks them. The Prime barcode scanner is “broken” half the time, and can’t be overridden by the human staff. It’s bad. I go on the human side now exclusively, where they also have hilarious problems. It's like grocery store management peaked, was utterly and perfectly solved, but Whole Foods can’t stop trying new things that only make the shopping experience worse.

[ptmcc]

I meant more in the general operations of running and stocking a grocery store, which Amazon Fresh struggled with for a while but has also improved significantly. Now it's on par or better than most of my local Safeway/Kroger type stores I'd say.

Fresh seems to also be their technology test bed, and I hope the good parts can spread to Whole Foods as it gets perfected.