[jajko]

In Switzerland amazon never bothered to enter the market, so local competition filled the gap, and it created much better service while doing it.

I speak specifically about galaxus/digitec which often have more and more available stock than actual amazon in EU, any category has 1000s of items, much better organized and findable. Plus it has many great features not seen or usable elsewhere - directly showing evolution of price across the time, reviews which are absolutely not gamed due to tiny market, so I can rely on them very well (while on amazon its tricky at best). You can easily buy used versions of same item at fraction of the price, its showed at top of each product page.

Their guarantee handling is stellar. And for stuff in stock its next day delivery.

[carlosjobim]

Why don't they compete outside of Switzerland?

[rspoerri]

They started recently:

https://www.galaxus.at/

https://www.galaxus.de/

https://www.galaxus.it/

https://www.galaxus.fr/

Digitec is not available outside Switzerland, as it's the old franchise name which would have been dropped in Switzerland as well, if it wasn't so well known. But Galaxus has all items of Digitec anyway.

I can highly recommend it, a very nice interface and I had very good customer support over the last decade.

[lentil_soup]

wow, didn't know about Galaxus, that's great sorting and sensible filters for things (only looked at dehumidifiers). Will keep it in mind in the future. Amazon is just a big mess of bad UX, impossible to compare things and find what you need