I overall liked our Model Y, but the infotainment/touch screen situation was my biggest complaint.
We recently switched to an ID Buzz because our family outgrew the Y. The interior is a huge improvement over the Y (which, fair, it is a more expensive vehicle) and CarPlay is just objectively better than Tesla’s infotainment, but the rest of the software is pretty meh. I really miss a lot of little things like phone keys and a built in dash cam, though.
We recently switched to an ID Buzz because our family outgrew the Y. The interior is a huge improvement over the Y (which, fair, it is a more expensive vehicle) and CarPlay is just objectively better than Tesla’s infotainment, but the rest of the software is pretty meh. I really miss a lot of little things like phone keys and a built in dash cam, though.