[trollbridge]

Emergency injuries should be handled in an ER, where patient care comes first. They won’t bother trying to get your insurance information until after you’ve been treated and stabilised.

As far as specialists go… when I go to a specialist, they key in my insurance card and have an approval within seconds. Of course with a serious injury I’d be at an ER not sitting around a specialist’s waiting room.

My biggest concern, though, is this will be used to replace back office staff and serious mistakes will get made, patients will be the ones stuck with figuring out insurance nightmares - there won’t be any back office staff left to help, and providers will be given heavier workloads with less assistance. And no, I don’t trust LLMs to make medical decisions.

[1oooqooq]

> in an ER, where patient care comes first. They won’t bother trying to get your insurance information until after you’ve been treated and stabilised

speaking from 1st hand experience, you are wrong.

> this will be used to replace back office staff and serious mistakes will get made, patients will be the ones stuck with figuring out insurance nightmares

on this you're spot on!

[trollbridge]

Registration should have zero to do with providing patient care; if it does, you’ve got a great grounds for a lawsuit if anything goes wrong, and it’s also blatantly illegal for an ER to do that.

Last few times I’ve been in the ER, the registration guy didn’t come around until we were already in an ER hospital bed and waiting around after being triaged.

There may be really terribly run hospitals who risk lawsuits (or have already been sued for millions) - I would avoid such places.