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by ryandrake 474 days ago
Like it or not, "eyes glued to phone" has become a pretty clear indicator of distraction, and I'm fine calling this out. If I'm in a meeting giving a presentation, and I notice people glued to their phones during it, I'm not going to call them out on the spot, but I'll probably do something afterwards: Either 1. tighten up my invite list next time so as to only include people who really need to be there, or 2. politely ask the person what I could have done in my presentation to make it more engaging.

I had a manager once who, if she would spot someone on their phone in a meeting, would put them on the spot and ask them a question relevant to what the team was just discussing. Some people would call that a "dick move" but I'm actually supportive of it. If you're supposed to be paying attention, get off your phone.

I really don't like how society has just normalized whipping your phone out in the middle of human interactions.

5 comments

Some people use bits of time on their phone to ironically help them focus on the person they're talking to.

If I have to listen to someone with zero of what people would call "external distractions" I'm barely going to remember any of it. But if I can poke on my phone while I'm listening, maybe look up some information relevant to the topic, then I'm much more engaged and retain far more of what's being said.

There's a difference between "eyes glued to phone" and "eyes looking at phone occasionally and then returning to the room". Too often, people see the latter, and it's like looking at a second hand on a clock. They take the initial glance, it looks longer than it really is, and so "eyes glued to phone" is their takeaway.

> I had a manager once who, if she would spot someone on their phone in a meeting, would put them on the spot and ask them a question relevant to what the team was just discussing. Some people would call that a "dick move" but I'm actually supportive of it. If you're supposed to be paying attention, get off your phone.

That manager would be flabbergasted when I answer the question. Unfortunately her takeaway would probably be "he could answer that while still not paying full attention? how can I make him pay full attention!" despite the fact that what she would call "full attention" would make my brain more likely to drift.

> If I have to listen to someone with zero of what people would call "external distractions" I'm barely going to remember any of it. But if I can poke on my phone while I'm listening, maybe look up some information relevant to the topic, then I'm much more engaged and retain far more of what's being said.

This really makes no sense to me. It's well known that human cannot multitask beyond system 1 / system 2 in parallel, so you must be much better at micro time-sharing than pretty much everybody.

> It's well known that human

That's your problem there. Most of these soundbites come from studies that would have listed an enormous amount of limitations and had further limitations that weren't explicitly listed. It is common for people with certain conditions to be excluded from studies.

I don't personally identify with the GP, but I certainly remember more if I have a mental picture to hang the facts on - sometimes this might involve looking up a circuit diagram, a map, or an equation. It doesn't mean I'm not paying attention, but it means I'm scrambling to find a peg to hang that information on before it slips out of my mind. I might also be jotting down some notes for asking later - presumably you wouldn't express the same incredulity towards somebody using pen and paper instead?

No, it’s the equivalent of doodling while having a meeting. It engages a different part of the brain.
I do this, and it definitely helps me with recall, much to the detriment of upper management that think I'm just not paying attention and wasting time.
Modern computers do far less actual multitasking than most users realize. Yet we still call it "multitasking". Sufficiently fine-grained task switching is indistinguishable from actual multitasking. Also, is it really even task switching if I'm concurrently reviewing information directly related to the discussion topic?

If you were in a position of managerial power over me, and you saw me doing this very thing to maximize my engagement with the topic and task at hand, what would your response be? Would you "make me put my phone away"? Would you cause a distraction by interrupting the discussion to focus on my focus management tools?

Consider a similar tasks that are practiced by thousands of professionals daily: Live translation, flying a plane while talking to ATC, playing music while talking. Some people find these things nearly impossible, but with enough practice it's definitely possible.
> Like it or not, "eyes glued to phone" has become a pretty clear indicator of distraction, and I'm fine calling this out.

This is not like work meetings: 99% of meaningful policy work is happening behind closed doors. The publicly-televised sessions is where people give speeches for the cameras and then cast votes with (typically) pre-negotiated outcomes. So, I don't think it makes a whole lot of sense to be upset if someone is browsing Reddit while an opposition politician is saying their piece.

> If I'm in a meeting giving a presentation, and I notice people glued to their phones during it, I'm not going to call them out on the spot, but I'll probably do something afterwards

A tip from the book The Charisma Myth: when you notice someone on their phone, just pause what you were saying, the sudden silence usually brings people back. If you also look at them when pausing, it will be very clear what’s going on without you even saying a word

This works both during presentations and conversations

I have a friend who this does not work on. In his worse moments he will continue on his phone like nothing happened and not even bring it back up later / forget that we were even talking about something if I were to bring it up later. Super annoying.
I'm not sure if it's this way in your friend's case, but some people will do this on purpose. Usually it is remembered by people that do this intentionally, but sometimes you're just listening and don't want to become part of the conversation. Being put on the spot for people like that is often very negative, and is more likely to get them to forget what was going on, and instead concentrate on how uncomfortable they were made to feel.
>I had a manager once who, if she would spot someone on their phone in a meeting, would put them on the spot and ask them a question relevant to what the team was just discussing. Some people would call that a "dick move" but I'm actually supportive of it. If you're supposed to be paying attention, get off your phone.

Fully get it, and that manager was quite right to do what they did. I occasionally bring my phone to meetings, but it's because I run a company and sometimes I'll have interesting data that might be relevant at a given point in a discussion. It's more to help move the meeting or conversation along in a helpful manner. I generally bring pre-meeting notes in digital format, and then a pen/paper to actually take physical notes when I'm talking to people. People generally don't find it rude if I look down to write something important down versus looking at a hpone.

I'd like to be able to do this as well, but I might get pushback as most of the people I meet with are significantly younger than me (I'm 35 and do sales to health/wellness establishments, most of the time I'm dealing with 20-somethings).

>I really don't like how society has just normalized whipping your phone out in the middle of human interactions.

Agree 100%, however, in the context of biz meetings, there could be reasons for it. Perhaps I'm hard of hearing and want to record the conversation, for note-taking purposes, or perhaps, there's an interesting data point I might have in my digital notes that might back you up even more in a meeting. I'm just playing devil's advocate in a situation that is quite realistic. I personally hate when people are on their phones in meetings or otherwise important interactions.

I see your point, but many times people use their phone to look up data. It's where I keep many documents.

Would you be happier if they were reading some piece of paper in front of them? That looks very official and serious, but their brain could be drifting away to anywhere else.