[eddythompson80]

Any sort of political/PR fallout in any organization can be greatly limited or eliminated if you just explain a change as an "experiment" rather than something deliberate.

"We were just running an experiment; we do lots of those. We'll stop that particular experiment. No harm no foul" is much more palatable than "We thought we'd make that change. We will revert it. Sorry about that".

With the former people think: "Those guys are always experimenting with new stuff. With experimentations comes hiccups, but experimentation is generally good"

With the later; now people would wanna know more about your decision-making process. How and why that decision was made. What were the underlying reasons? What was your end goal with such a change? Do you actually have a plan or are you just stumbling in the dark?