Look into about:support, what does `HARDWARE_VIDEO_DECODING` and sibling features say? If it's off, you could try force-enabling video acceleration by setting `gfx.webrender.all` to `true` in about:config. I've had it force-enabled for years with no issues.
HARDWARE_VIDEO_DECODING does not exist but there's a bunch of rendering options. They are all set to default and available except for a few things like DIRECT2D is disabled and WEBGPU / REMOTE_CANVAS is blocked.
gfx.webrender.all was set to false. I will give true a try. Thanks.