[tbrownaw]

> It's easy for it to happen if a colleague is away for a month, or has left, and the bill isn't being seen by anyone.

Why TF would important things like that go to a single person's individual mailbox?

Take a couple hours to set up a canned ticketing / helpdesk thing or something, and have bills and other vendor alerts go to that email alias.

[Symbiote]

Because the companies make it easy to sign up with an individual's address, and that's often fine to test out the service.

Some then make it difficult to use a more appropriate address.

It's not ideal, but there's a huge amount of IT that doesn't follow the official policies — like all the teams using AWS rather than going through their official procurement procedure.