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by plufz
478 days ago
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Yeah, but you also lose all the income from that customer to save a few bucks for sending an extra invoice…? The customers who pay a little late have never been a noticeable cost for us. The ones that contact support for every little thing or those that have a million strange feature requests on the other hand. |
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Maybe they sent all the extra invoices? It sounds like you are assuming discontinuing the service was the first and only thing they tried.