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by rtpg 473 days ago
I think all else being equal, using data to inform the decision is better than not. But the detail there is about whether everything else is equal.

Is "gut instinct" better or worse than "data driven approach with a bunch of implicit data collection"? Is "data driven + implicit data collection" better or worse than "slightly less good data but explicit data collection"? Is that worse or better than "qualitative user interviews to drive decision making despite that only capturing a subset of users"?

Nobody wants their apps to be badly designed, insecure, slow, crash all the time, and hard to use. Nobody wants their app to be bad. So then you're choosing how you make your app good. And you choose how much you care about each axis while working on things.

Nobody wants their app to be bad.