Their approval process has been so random and stubborn lately. I've been struggling with a submission for 2 months now where they keep rejecting the app cause they want me to change the text on a button.
Heh, I've been rejected for 2 weeks because their caching server fucked up and though I uploaded a fixed version of the binary they kept getting the old faulty one.
The reviewer wasn't even capable of telling me the build number of the binary they were reviewing and kept redirecting me to Apple's DTS.
So after using one of my paid DTS inquires for this nonsense the problem got fixed and I had to wait only 2 more weeks for the next review date. The Apple engineer was very capable and friendly though - so no criticism there.
The problem is that the reviewers have no idea of development. They are clueless and I guess Apple hires some low paid college students for these positions. It's like talking to some immature AI or a 5 year old kid. They have their guidelines and rules and aren't capably of any interaction outside of this framework. Wasting our time and money.
> They rejected the app repeatedly for the following reasons:
> - in-app purchase does not provide a restore button (which I've never seen in any other app btw)
Really?! Every app I use has a restore button. As a user, I'm happy they reject your app. Otherwise, if I buy that "thing" from you (via IAP) on my iPhone, it's not available on my iPad, iPod touch, or even iPhone if I restore it to factory settings. The point of IAP is: you purchase it once, it's available on all your personal devices. But your method is: every new device must purchase it again and again and again. I'm not saying you're scamming, but you're not playing by the rules customers have come to expect.
So, I'm with Apple in this specific case. In my view, your app "deserved" to be rejected. But, a 2 week interval between review results? That really sucks. Shame on them.
Even if the inapp purchase is to remove ads from the free version?
I couldn't find an appropriate reference for that specific case, and besides, I changed the purchase button to check for a restore first, an failing to find that, ask the user to pay. But that still didn't cut it with the reviewers, they wanted an explicit button named restore.
The reviewer wasn't even capable of telling me the build number of the binary they were reviewing and kept redirecting me to Apple's DTS.
So after using one of my paid DTS inquires for this nonsense the problem got fixed and I had to wait only 2 more weeks for the next review date. The Apple engineer was very capable and friendly though - so no criticism there.
The problem is that the reviewers have no idea of development. They are clueless and I guess Apple hires some low paid college students for these positions. It's like talking to some immature AI or a 5 year old kid. They have their guidelines and rules and aren't capably of any interaction outside of this framework. Wasting our time and money.