If it's important enough to mention in a document then the person creating the document should preserve a copy of what is clearly ephemeral information. It's just as daft was referencing emails in a document.
Yes, but what people should do rarely matches what they actually do and deleting old messages just makes it impossible to recover that info.
I find that this take is much more common among managers and executives who are used to being spoon-fed documentation than among the engineers who actually have to write and hunt for it.
I find that this take is much more common among managers and executives who are used to being spoon-fed documentation than among the engineers who actually have to write and hunt for it.