At any given time when I'm at a restaurant or grocery store, there's more food around and on the menu than the threshold for how much food that I as a single person can eat.
At a grocery store or restaurant, there’s no expectation that I examine every item individually, nor am I responsible for organizing the options categorically. Those are already handled for me by the establishment. My only responsibility is to navigate the choices and make a selection, and even then, there’s no 'wrong' choice, per se.
An issue tracker, on the other hand, requires active engagement from the developer. Every issue, even low quality ones, require some form of processing, be that responding, closing, or categorizing. While tools can assist a person in these tasks, the developer is ultimately still responsible for it.
I'm not saying people should only create closed-sourced paid software, but I strongly disagree with the idea that it's negatively affecting the quality of the software because there's no open issue tracker for people to post to.
It's not just github. It's every single issue tracker where users can submit feedback, some of which are almost entirely opaque, like Apple's feedback system. Look at Mozilla's issue tracker, or look at the mailing lists for linux. It's a lot of effort which simply is not worth it for a lot of people in a lot of cases.
> An issue tracker, on the other hand, requires active engagement from the developer. Every issue, even low quality ones, require some form of processing
An issue tracker, on the other hand, requires active engagement from the developer. Every issue, even low quality ones, require some form of processing, be that responding, closing, or categorizing. While tools can assist a person in these tasks, the developer is ultimately still responsible for it.
I'm not saying people should only create closed-sourced paid software, but I strongly disagree with the idea that it's negatively affecting the quality of the software because there's no open issue tracker for people to post to.
It's not just github. It's every single issue tracker where users can submit feedback, some of which are almost entirely opaque, like Apple's feedback system. Look at Mozilla's issue tracker, or look at the mailing lists for linux. It's a lot of effort which simply is not worth it for a lot of people in a lot of cases.