[david422]

Imagine being on the support team trying to troubleshoot when something goes wrong for a customer. Maybe that's the catch ... there is no support.

[seb1204]

I thought that is a given. Support is limited to a website with some superficial FAQ and a link to a live chat that never is available.

[pengaru]

> link to a live chat that never is available

In a world of widely available generative bullshitters, Live™ chat is always available.