[niutech]

Have you seen what is happening with Slack now? It's down for hours. Doesn't it teach businesses that the crucial instant messaging should be self-hosted for privacy & independence on 3rd party? Why would businesses use your hosted product instead of e.g. open source Nextcloud Talk, Element.io or Mattermost on their own server?

[wielrls]

Absolutely. If your team has the expertise and bandwidth, self-hosting Mattermost or similar tools makes a ton of sense. We may even explore a self-hosted version of emdash in the future.

That said, most customers tell us they’d rather focus their resources on their core business vs manage every tool themselves. Even those who’ve tried self-hosting haven’t necessarily seen better uptime vs Slack.