[jimt1234]

I worked as a sysadmin during a major outage a few years ago. A bug completely destroyed a table in one of the customer databases; we had to restore/rebuild the table. It took hours. We reported it to our leadership; they handled the comms. When the message got translated and posted on the company's status page - well, it sounded like we were doing our customers a favor. Nothing said was technically untrue, but I was amazed at the spin from "We fucked up and we're working to fix it" to "We're doing this all for you; you're welcome". Ever since then I've been skeptical of status pages.