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by rsbrown 5066 days ago
Suhail, with regard to impact on installed sites I agree that lost event data is not the end of the world. However, it's currently taking 20-30 seconds for requests (inserting the mixpanel js) to timeout. During the outage, it would be much less painful if the requests were failing more immediately.

I just sent this same message to support (at) mixpanel.com.

EDIT: just to reiterate -- the major problem isn't the API being down. It's the extreme timeouts being experienced trying to load a static JS file.

2 comments

I completely agree. I woke up to some crazy long page rendering time on NewRelic and couldn't figure out what was going on... until I saw the huge backlog of mixpanel events on my db. Not only is it making page rendering slow, even worse, it's tying up my background workers for 30 seconds at a time, causing a huge backlog on ALL my background tasks.
Same here. I wish we had an MP widget that insulated us from downtime from the mixpanel API.
Which might also be a factor in the apparent request load if stale requests are ballooning the numbers, if not consuming resources that cause the apparent problem to appear larger. A bunch of elephants standing around blocking things is quite a different problem than a bunch of pigs running down the road.