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by suzzer99
482 days ago
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I wasn't a customer. I wrote a book and tried to publish it on KDP, Amazon's digital publishing wing. A bot hallucinated that my eBook was plagiarizing my paperback (well yeah, it's the same book) and suspended my account. All appeals were denied with increasingly vague language, either by more bots, or humans with strong incentive to just rubber stamp the bot's decision and move on. I'll never know which. It's all here in this pamphlet: https://news.ycombinator.com/item?id=40992654 |
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