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by prododev
479 days ago
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Sure you do. The poster was polite, got an extremely rude response, and has no obligation to be polite afterwards. Airing their shit out is a disclosure of a vulnerability, and it's important to do. Typically you reach out to say, "how would you prefer I do this?" And work through a common understanding. The company flipped the bird, so it got aired very publicly. |
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Their behavior when things don't go their way belies their initial "politeness". When the transaction didn't go how they wanted, they pulled the trigger on being a dick, publicly. That is a much worse offense that an impolite email. If this were a coworker or a contractor, it would color all of my interactions with them going forward.