[kop316]

Small Rant on this:

I am happy to pay for services like element.io, and I in fact did pay for their hosting services. I am no stranger to self-hosting, and EMS was more expensive then other hosting services. But....I figured it would be nice to help pay for development.

EMS then decided to say that if you didn't have a minimum of 50 users (at 5$/user), we wouldn't support you. So I had to migrate my instance, where I pay less for more service (etke.cc doesn't make you pay per user).

I mean....it's EMS' call that they don't think supporting a single user instance is worth the hassle, and I get it, supporting what they do is expensive, but it rubs me the wrong way to see posts like this that they are complaining about operating costs when I used to pay to support the operating costs.

[babymode]

Might just be worth clarifying here that Element is a private company and Matrix.org (the organisation in question here) is a not-for-profit

[tgsovlerkhgsel]

If I type "matrix" into the Play store: https://play.google.com/store/search?q=matrix&c=apps I get "element" as the first result.

That means that regardless of what anyone wants, https://play.google.com/store/apps/details?id=im.vector.app is the Matrix app, and either it works, or "Matrix" is broken, trash, and to be avoided.

Yes, I understand the differences between them. Normal users will not understand, and I will pretend to not understand, because I'm not willing to deal with such distinctions. Either a thing works or it doesn't, and if it doesn't, I'm not willing to try which combination of homeservers and apps may make it work, because normal people won't be willing to do that and the people who are willing to do that will only want to talk to me about debugging their new chat app rather than actually interesting topics.

[kop316]

While that's fair, My understanding is Element does fund matrix.org (They even state that in the article and it can be seen here: https://matrix.org/support/). So I would think that money they get from those services would help.

[aine]

at the same time, they (Element) focus on bigger customers, where they can make bigger money and then fund the Foundation.

On the contrary, etke.cc focuses on small, independent Matrix servers that could work as a single-user server, and as a small company/community internal server, and even a public server. Our focus is to be sustainable and to provide a way to own your communications in a hassle-free (or, at least, less painful) way.

So, our goals are just different.

Disclaimer: I'm Aine, one of the etke.cc developers

[kop316]

Hi Aine! I actually migrated to etke.cc when that happened, and have been really happy with your services.

I do get that the goals are different, and to be honest, I'm still not sure whether my post/annoyance is justified. EMS is within their rights to do what they want, and sure, single users/small instances like me may not be worth their time. I would just think that if they are still struggling to fund large public servers, I wouldn't turn own even smaller instances until I am financially solvent.