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by Angostura 6362 days ago
I've had a quick play and set up an account.

There's a few usability quirks that immediately sprung to mind;

I didn't find it particularly intuitive to actually dive in use:

1. When you first set up account and start a workspace, the first thing it asks you to do is choose the people you want to share it with. This seems "wrong" to me. I would expect to be able to set up a workplace, add documents and wotnot and only then be bothered about who I wanted to invite in.

2. I then tried to work out how to add an item to a workspace... there were buttons on mouse over for Manage, Share and Delete - so I sat there trying to find 'Add document'. It wasn't until I eventually clicked on the workspace that I 'entered' it. I wasn't really expecting that 'enter to do something' metaphor. How about a mouse-over 'click to enter message'.

3. Add video resource - how about some clue as to the formats you accept. None that I tried. that's for sure. It's a bit distracting to see the Web page URL input go scrolling by on the way to the file chooser.

4. Thumbnails of the documents would be good.

5. The Black pallette really isn't to my taste.

6. The big one... without the ability to actually edit Word or Excel files (as opposed to annotate), it isn't really a collaborative tool in my opinion, I'll probably keep using Google Docs or Drop Box and I suspect others will too. Sorry, it's a lovely idea apart from that. I'm not sure I can even see myself using it with the free account.

1 comments

Angostura, thanks for the feedback.

1. I'm aware that the initial create workspace wizard is too complex. You can do what you suggest by inviting no-one, adding your content and then editing the workspace to invite the users but clearly that's not intuitive enough at present. Will try to improve.

2. Hoist by own petard here! I surfaced some functions to the list view in order to try and reduce / simplify the interface once you were inside the workspace. Will add rollover as suggested.

3. I'd love to support more video formats in time - Silverlight natively supports .WMV files so this is what colaab supports presently. In the future I'd like to broaden this out and perform server side conversion for display inside the application. The point about the way the wizards move stages is noted, will see if I can improve on that.

4. Thumbnails for all resources is in the JIRA features list, will put a note on it saying someone else requested it. At some point I had to stop implementing features and get a beta version out there and unfortunately this was one of the features that didn't make it - it's in the works!

6. Editing is such a huge area, and while I'd love for colaab to provide some additional editing capabilities with the resources I have available it's just not possible. For the moment I am hopeful that the need to collaborate in this way (comments and annotations) over a wide range of content types will fit with enough of a need to get up and running with an initial user base.

Many thanks for your feedback, will see what I can do!

Glad they were at least marginally useful.

1. Perhaps the Wizard should initially ask 'what would you like to do first - add resources, or invite people to the space'?

2. I'm not sure that adding a roll-over is the correct idea here, so I don't want to send you down a blind alley. It may be the correct solution is to actually avoid surfacing the functions at all (they still have to be provided inside the workspace, I presume so you aren't reducing complexity).

Instead maybe it is worth looking at how you could amend the workspace design to make it look more 'clickable to enter'.

3. Understood. All I would suggest is you list the supported format(s) to avoid Mac users like myself attempting conversions blind.

6. Completely understood. The comment was a bit brutal but I thought it was worth making.

The very best of luck.

Very much so, I really believe in the idea of putting something out there, gathering as much user feedback as possible and then iterating quickly as a way of developing software that meets the needs of users.

Obviously so much easier to do when dealing with a SaaS style web application than a desktop one!