[rikafurude21]

Similar thing happened to a AX102 I currently use, something related the network card which caused crashes. Thankfully hetzner support was helpful with replacement hardware. caused quite some grief but at least it was a good lesson in hardware troubleshooting. Worth it to me personally

[yread]

Yep same here. AX102 crashes with almost no load, nothing in the logs, won't come on. Hetzner looked at it multiple times and found either nothing or replaced cpu paste or a PSU connector. I migrated to AX162 and so far so good

[jaigupta]

Same here. Hetzner found no issues with hardware in diagnostics, they insisted it is related to OS/Software side but on my request they changed hardware which fixed issue.

[rikafurude21]

I Was given the choice between diagnostics and hardware replacement, and decided to do the diagnostics first, which turned out nothing. Decided to reinstall the os and when that didnt fix I was sure it had to be something related to hardware which diagnostics didnt catch. If you have a server mentioned in here and problems turn up, just get the hardware replacement immediately

https://docs.hetzner.com/robot/dedicated-server/general-info...