[criddell]

Sounds like an easy thing to dispute through your credit card company.

Also check your card benefits. Mine has theft and damage coverage and I've used it to replace a phone I dropped.

[DecentShoes]

What if they didn't buy it on a credit card? I think I've bought 6 or 7 things on a credit card my entire life. I don't like pointless debt.

[themadturk]

If you're using a credit card for its benefits (like buyer protection, which I have several times over the years) and have the money to pay it off immediately, it's not pointless debt, but a net benefit to the purchaser.

[criddell]

> What if they didn't buy it on a credit card?

Then they have fewer options.

[graemep]

She was really busy and left it too late to go to the card company by the time she had finished arguing with them.