[tnicola]

"App Store has remained a high quality experience"

Show me a dev that thinks that App store is a high quality experience and I will show you an Apple fan boy! :-)

"Her real problem is a lack of decent web developer"

She is a WRITER. Her business process should not require a web developer and I hope that Apple does not operate on a basis that people have pocket web devs, just in case they convolute the process whereby you need native expertise to unravel.

(that comment aside, Holly does employ a web dev, and it clearly did not help her)

While pitchforks may not be necessary, the inquisition and the transparency of the process are absolutely necessary.