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by progmetaldev 486 days ago
That is unfortunate, and seems to be similar to ADA compliance, as far as what is truly compliant and what is not. It seems like it is up to the courts to decide (speaking as an American, I know GDPR is a European law). I try to do as much as possible to keep up to date with ADA compliance and best practices, but when it comes to tooling around scanning for non-compliance, there seems to be differences. I believe that showing that you made an effort to comply is usually enough to avoid a lawsuit, but it would be nice if things like this were spelled out more clearly for those that need to implement these features.

I have recently gone through a conversation with a client that has been told in NY state (in the US) that something similar to GDPR is coming for those that deal with PII. Both the client and the agency I work for have added various scripts to the website for dynamic forms, tracking (Google Analytics), and newsletter functionality. It's at a point where everything that is 3rd party has to be discovered first, then seeing if there is the ability to anonymize everything (either by default, or with a user consent dialog). Even with current laws, it seems intentional to keep things vague.

1 comments

Agreed. The company I work for has fought off two "ADA trolls" in the past ~3 years. I'm fully behind accessibility, and we design/develop our website specifically to conform with best-practice; I get, and generally accept, that civil remedies are (currently) the only way to enforce any kind of compliance. I nevertheless call the lawyers targeting us trolls, because their technical analysis was beyond incompetent, and their understanding of accessibility issues woefully out of date. It cost a few days of my + developer time, and I don't know how much lawyer-time, to make them go away.

We (I'm in the US) badly need clarifying regulation. Until then, compliance will mainly be about preventing yourself from being low-hanging fruit for opportunistic litigation - which, to be clear, can generate productive results, but is clearly inefficient.