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by pjc50
487 days ago
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I have some very bad news for you how ID works in countries that don't have national ID systems: companies use all sorts of awful hacks instead. The UK treats "utility bills" as proof of address. Yes, these are trivially forgeable and often incorrect. Yes, it's a big pain that you don't exist if you're not paying bills. |
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Spent the last few months trying to explain to a randomly changing E.ON representative how unacceptable it was for them to send bills with my name on it to a non-existent address.
I moved out of the country in 2018.
They've offered me £10 credit. That I can't use, because I left the country.
I need to gather all the emails together and send them to the ombudsman, but there's around 80 emails now.