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by a0123 483 days ago
You do a lot of assuming for people who clearly have never dealt with that sort of things.

Crazy how people will believe the weirdest customer service stories (and have no problem relating because we've all been in a kafkaesque situation) but the second they can bash "the administration and civil servants" or "random people who get a little bit of help and are NOT me", all of that goes out the window and things are supposed to be perfect and run smoothly.