[aprilthird2021]

Genuinely don't know why you think Uber / Lyft are so much better than taxis? They cost slightly less now (used to be tons left till they needed to turn a profit), but it's still basically the same drivers driving them. They give the same type of service and do the same stuff. Only thing they don't do anymore is drive excessively long routes to run up the meter.

[kelnos]

I guess it depends on where you live. Where I live, pre-Uber, I could never get a taxi in the first place. There were never any driving around to hail, and calling a cab company meant waiting 30-60 minutes, and more than half the time the taxi wouldn't show up at all. Drivers can and would take longer routes to run up the meter if they thought you weren't a savvy passenger. They'd also love to claim the credit card reader is broken, even when that was a violation of local law. If you had a complaint about a driver, you could call the taxi company, and they would assure you they care, but nothing would actually happen.

Now I get a car arriving in a predictable amount of time, at a pre-set price, paid outside the flow of the ride. If I have a problem with the driver or car I can report it with a low rating and a comment, and Uber and Lyft are notorious about deactivating drivers with even a rating in the low 4.x range. I can also give a lower or no tip if there's a problem, without feeling socially awkward about it.

Uber and Lyft are way better than taxis.

[dehrmann]

Where do you normally take taxis? Hailing them can be hard, they might not want to go where you're going, the credit card reader might be broken, and they might take a worse route.

[whimsicalism]

taxis were awful. they’ve upped their game recently but they would just refuse to take you places, scam you, etc etc.