[nl]

That might be the obvious path, but there is an obvious counter-example: IBM + http://en.wikipedia.org/wiki/Louis_V._Gerstner,_Jr.

I guess at IBM is was obvious things had to change - it might take a while before MS gets to that point.

[crag]

An excellent example. And every MS exec should study the history of IBM. IBM a huge company managed to turn itself around.