[idiotsecant]

Yes, this story is far too soothing to the software engineering ego to be actually true! Generally real world problems are messy, hard, and full of human problems. It's a little aggravating when 'software engineers know everything' stories like this are taken at face value and reinforce that mistaken idea.

[QuantumGood]

True stories like this happen, but generally only when a domain expert on the business side was incorporated from the beginning—and that may not be mentioned by the software side.

[ge0ffrey]

There is truth in this.

Without involving the human planners, the project won't succeed. We're empowering them, with PlanningAI assistance, so they can focus on what they planning must do, for who, instead of how it gets there. So when the plan goes off the rails - 5 people call in sick - they can get it back on the rails in seconds with Real-Time Planning.

The engineering work is only half the work, or less. Fitting the technology into the human processes is another big chunk. Half of my videos on youtube deal with such cases: Continuous Planning, Real-Time Planning, Non-distruptive Replanning, Pinning, ... Not code, not technology, but design patterns.

And even then, this is far from 100% of the solution. Technology and education is still not enough.

That human planner with 30 years of business knowledge in his/her head is still a critical: he/she will always need to tweak, oversee and sometimes overrule the planning solution in production.