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by palata
484 days ago
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Right. Yeah I often do, possibly because I only have one word (marketing) for both. I guess the storytelling is the part that I feel is overvalued. "This genius changed the world because of how he phrased it" seems like bullshit to me. The part where you define what a good product is, this one matters. Even though I feel like there is a whole lot more luck involved than what people want to think. "Steve Jobs was a genius" may rather be "Steve Jobs was really good, and at the same time he was lucky that what he considered a good product at the time was actually perceived as a good product by the masses". It feels like there is a lot of survivorship bias (let me link xkcd myself before someone does: [1]) that we keep ignoring. "If Musk/Besos/Zuckerberg/<name your crazy billionaire> is where he is, that's most likely because he is the best". Ok, they probably did something right (maybe?), but they got crazy lucky as well. [1]: https://xkcd.com/1827/ |
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From the article "It was the story of the product. And it drove what we built."
The story is what kept the product development on track - and thus made the iPhone sell itself - the story isn't about convincing the public to buy, the story was an encapsulation of the products design - refined as time went on.
Product dev can easily go off the rails - take the recent story about Jeep having Ads popup on their infotainment systems - people wondering how anybody could think that's a good idea.
If you told a story about that product feature to your family and friends - you can be sure you'd get the 'puzzled look', and you'd remove it before the car ever shipped.