[gxs]

This is just one of those situations where some people can ruin things for others

A significant number of people prefer something that looks cool over actual usability

Enough that car companies will put out something that looks cool even if they know usability isn’t great. They aren’t dumb, they just build what sales

Whenever we did ux research for our product, this would come up over and over. Users would always pick designs that looked cooler even when we made them bad on purpose to be sure

Just is what it is. Of course, it’s possible to build something that looks cool AND has good ux, but this is actually hard and ain’t nobody got time for that.