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by bongodongobob 490 days ago
It isn't unusual. I worked for Blue Cross Blue Shield's call center 20 years ago. Doctors will def come out of surgery if it's regarding being able to do a heart surgery, or lung transplant, etc etc. Now it's been a long time, but I recall due to HIPAA, I could only talk to the doctor about it. I think the PA/nurse could put the claim in, but I had to talk the PCP/doctor about it.