[thinkindie]

I agree with you - also because most of the activities described in the post can be turned around where the SaaS wraps a LLM around specific tasks to augment data (e.g. call transcription, summarisation and preparation for the next meeting).

As an industry, we have been through a textual user interface already: terminals, and we moved away from that.

And voice UIs are not new either: we have had voice assistant for quite some time now, and they didn't see the success Apple, Google or Amazon were expecting (recently it came out that most of echo use cases were about setting timers).