[BobbyTables2]

I’ve had a number of encounters with ISP tech support where the humans seemed a lot like bots…

[pishpash]

All support is basically like bots nowadays, that's why they can be replaced by bots so easily.

[scarab92]

It's all neural nets.

The differences are just implementation details (i.e. whether the transistors are carbon or silicon based).

[rightbyte]

I think they used to have a lot of canned responses which made them feel like bots.