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by thinker5555
497 days ago
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> I ask our clients to build a list of their impressions for the first month (or even more) and then revisit that list after a month. A lot of requests magically vanish off that list. That's a really great and simple idea. Change is hard and it takes time for people to adjust, even if they requested change in the first place. Things like muscle memory and habit can cause a lot of up front discomfort, but basically requesting that they take the time to allow those things to catch up can really shift their perspective of the new normal. |
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