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by djyaz1200
498 days ago
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My company does AI Sales Lead Follow-up, and doing this ethically and effectively is a much more complicated problem than they suggest here. Examples...
What time zone should we be following up in or offering times in
What salesperson should be assigned (aka whose calendar are we using)
Does the prospect ask a question in the form, do you trust an AI to answer that question?
Do you need to place a phone call?
Do you need to send a text (B2C)
How are you gonna do risk management (aka removing people who don't want more contact)
How does this interface with the existing systems
Are you going to let users change the prompts, how, what happens when they make a mistake Many of these are messy sequential problems where solving each one reveals two more, and trial and error is the only way to get it right. Which brings up the ultimate question, do you want someone to train their AI system on your sales leads? |
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