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by toomuchtodo 498 days ago
Absolutely terrible. I had to wait 2 months to get my Model S in for routine service. The day after, the battery pack heater failed and the vehicle would no longer fast DC charge. I was told it would be another 2 months until the vehicle could be looked at. I bought the part myself (1038901-00-K) and replaced it for ~$200 (requiring me to learn and perform the HV pack isolation procedure). Do not recommend.