9 minutes from ID to post-fix monitoring. Well done discord team, and a hearty thank you to whichever gremlin that decided to break things during normal business hours.
I work on apps like that. It's generally an on-call person or team outside of normal US business hours. Sometimes it's an off-shore team, but in any case there's usually someone whose job it is to answer some sort of summoning spell when something like this goes wrong and do something about it. When it was me, I was always grateful when the call came in between 9 and 5 locally.