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by wokwokwok 510 days ago
> You would need to spend thousands of dollars to become a customer, if you are not already one.

Can you be more specific?

Like, where specifically would I have to spend money to see this.

> Seems like the users don't mind spending 2-5 minutes per year chatting with the bot.

This seems like an enormous amount of effort to have gone to for a single form that people use once a year.

Did you roll out the chatbot assist to other forms? If not, why not? If so, are any of those forms easier to get access to that we can see either live or in a video?

Honestly, this is why I get frustrated with these conversations.

If it works so well, why isn't this sort of thing rolled out in many, visible, obvious places. Why is it hidden away behind paywalls and internal systems where no one can see it?

Why isn't everyone doing it? I've visited 4 websites today which had a chat bot on them, and none of them had a way for the bot to interact with anything on the page other than their own chat context.

Like I said, I'm sure it works to some degree, and varying degrees depending how much effort you put into it... but I'm frustrated I can never find someone who's so proud of it working they can go HERE, look at THIS example of it working.

Does anyone have an example we can actually look at?