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by jrowley 509 days ago
Are you able appeal a denied claim to kaiser member services? Maybe you can trigger broader policy change / system update by getting them to look a single case (and having a doctor advocate strongly on your behalf)

Even if it doesn't trigger broader policy change, you could get a playbook in place to help others get their review processed faster, e.g. send this form letter, linking to document x and y.

1 comments

In progress. The next step is February 11 meeting with the site lead doctor.