[RivieraKid]

> Instead of blaming all your problems on an external entity like Google

But it's not his fault. I can easily empathize with how he's feeling.

Power bank probably doesn't work well because the update limits charging speed.

What if he doesn't have money for buying a new phone? Also, transferring files via cloud storage can be a non-trivial process, especially for a non-technical person.

[rusty_venture]

This person is on HackerNews, implying at least enough technical expertise to use a website. Google Drive is a website. Other people have offered this person alternative devices free of charge. Yet they are so fixated on a specific outcome (Google just fixing this for them) that they can't see another solution when it's offered up on a plate. They are also neglecting to think beyond the immediate problem: say they get the firmware rolled back somehow - what happens when the device stops charging/is stolen/is dropped and all their files are still on it? Have you never know anyone like this before? Someone who needs all their problems solved for them because they refuse to take responsibility for the situations they have created for themselves through action or inaction?