[rightbyte]

Ye it is bad. On many sites.

Try to make a pseudoanonymous account nowadays without phone number for 2FA or "security". You get banned on so many places. And even if you play ball they arbitrarily cut you off since some principal component analysis put you outside some parameter range.

>At times, I wonder if I'm just getting a response from robots or whether the support team just does not care about what I am going through right now.

I think they just pass or fail support tickets randomly due to pressure to close tickets.

[qbqetell]

If you can not equip your team with enough man power, why create problems that cause people to require help from your support.