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by hrdwdmrbl 502 days ago
You could try cmd+f their ToS to see if there is a legal appeals process. Do whatever it says to do when there is a dispute. If disputes must be resolved through arbitration, then demand arbitration. I've had this work with 2 different companies in the past. Legal teams seem to always be real humans who reply :)
1 comments

> Legal teams seem to always be real humans who reply :)

Because there are actual negative consequences if they don't.

EU/GDPR had the right approach -- it's necessary to create negative consequences in order to force companies to invest sufficiently in support.