[anigbrowl]

The purpose of a system is what it does. If this behavior is happening because nobody with authority cares to do anything about it, that's also a decision. I never understand why people rush to make excuses for these huge companies awash in resources with no real accountability or customer support.

[emmelaich]

Sorta agree, but it's useful to distinguish proximate cause vs ultimate cause nonetheless.

[valicord]

I'm obviously not claiming that Facebook moderation is perfect but it's a pretty big stretch to go from "Facebook does a bad job of reducing false positives" to "Facebook purposefully bans Linux discussions".

> I never understand why people rush to make excuses for these huge companies awash in resources with no real accountability or customer support

Because if nobody pushes back against the hyperbole then it just becomes a competition of who can make up the most exaggerated claim in order to attract the most attention.

[anigbrowl]

Would that people would make the same effort to push back against PR departments, which in the case of social media companies often end up enabling the industrialized production and distribution of hyperbole.

[valicord]

Where can I downvote the PR department?

[anigbrowl]

Wherever you see someone repeating their talking points.

[phendrenad2]

There's a lot of "come on just let me have my hyperbole, man" begging on the internet lately. And yes, it needs to be beaten back with truth and logic. I don't understand the mentality of people who think any amount of hyperbole is acceptable, because the effect it has on public perception is very serious. People get their news from Facebook. Should they? Probably not. But if we let people have their fun little "maybe X.... I'm going to go ahead and say DEFINITELY X" clout-chasing moment then we're allowing a lot of people to be deceived.