[ebilgenius]

You can tell it's a scam call immediately because Google has no such thing as "support", let alone an actual "support engineer"

[braiamp]

But you don't know that. Nor I would expect most people to know the internal structure of Google.

[grumple]

I can’t get ahold of google support while paying them hundreds of thousands per year. I’m not convinced they do support.

[MyFedora]

They do support if you spend enough money with them. At least with GCP. Access to in-house cloud architects level of support, even.