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by sumedh 515 days ago
> Are our attention spans so shot that we consider booking a reservation at a restaurant or buying groceries "hugely boring"?

Dont be limited with these examples.

How about Airline booking, try different airlines, go to the confirmation screen. then the user can check if everything is allright and if the user wants to finish the booking on the most cheapest one.

2 comments

Google flight does that for you, and your browser can already full in 80% of the form fields. I don't remember spending more than 1 minute booking tickets. Deciding where to go takes 50-100x more time, the booking speed is such a non issue.

What's the goal of technology ? Automate everything so that we don't have to live anymore ? We might as well build matrix pods at that point

Exactly. 90% of the time I spend booking tickets is in reading every single field a few extra times before clicking "yes, please charge my card $N00". I'm not about to outsource that confirmation step to an LLM, and outsourcing anything else isn't going to save any real time.
Airline booking is a solved problem. Google, Expedia, and many others have their hands on flight pricing and can show you comparisons of those in a single query. Takes 2 minutes. What is the value add of AI here? Making the experience feel like a conversation and at a hyper inflated cost and resource usage with the risk of hallucination? No thanks, solved problem.
It's not a solved problem though, the final cost on the website can be different based on what options you select